Water damage can cause devastating damage to ones home. If you have a flood or water damages emergency contact Helping Hand Fire and water restoration immediately at 480-704-4291. Flood water is a breeding ground for viruses, bacteria, and deadly toxic mold. If you have a question for our experts please submit your question either by posting it to this open restoration forum or sending Helping Hand Restoration an e-mail to: info@ ahelpinghandrestoration.com

Post Questions To Our Home Improvement Restoration Experts

How Do I Get Pet Urine Out Of My Carpet?

Is there a home remedy for cleaning dog urine from carpets? Our dog has urinated all over and marked his territory, the smell and stains from carpets and rugs have dried up.

Pet Odor Cleaning

Judy Bock 480 241 2332 Do you have experience with pet odor cleaning and do you offer this type of service? If not do you have anyone that you would recommend? Thank you

Asbestos Tile Removal

We had water in our basement last week and the insurance company called out Service Master to get it cleaned up. They removed the carpeting, wood, and laminate flooring and found a tile floor underneath that. Some of the tiles have been damaged and some are missing from the removal of the other flooring. I had a flooring expert come out and he said it is asbestos tile. My insurance company sounds like they just want to lay new carpet over the tile floor. Is this the correct way to do this or should we have the tile floor removed before we lay new carpet?

Mold Growth Lakeside Arizona

I had a mold inspection done by a certified mold remediation company (not yours) 18 months ago which came back clear and clean. Now I am told that the same structure is seriously contaminated with mold. My question is this: Can mold spread and grow from nothing to catastrophic contamination that quickly? Could the company have made a calculation error and missed the original problem? I would appreciate your response. Regardless of the answer I will need to be properly removed and will contact your company for that job shortly. Thank you. Linda Lane

Fire Restoration Odor

Unfortunately it was on for hours, ran out of water and flled the whole floor with smoke. The restoration company put a fan in my unit that sprayed a lemon scented product for 3 days. The unit smelled like a can of lemon pledge exploded. Then they brought in an ionizer for 3 days. The unit still has the lemon pledge smell. It’s attached it self to everything. Any suggestions.